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Shipping Policy
Thank you for visiting and shopping at MCFASHION. Following are the terms and conditions that constitute our Shipping Policy.
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
For international shipments, the goods will be imported on behalf of the consignee/buyer. The consignee authorizes MCFASHION to import the goods on his behalf. Further, the consignee/buyer agrees MCFASHION may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.
Shipping rates
Shipping charges for your order will be calculated and displayed at checkout.
Customs and Duties
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that state the value of your order directly on your package.MCFASHION will help you state reasonable descriptoin and value, if you have specfic requirements, please remark when you place order.
Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion.
For more information on customs and duties charges, please contact your local customs office.
Delivery claims
If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 10 days to file a claim.
We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used). According to the carrier’s rules, the claimed amount of the package is subject to the declared value.
MCFASHON does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.